Privacy Policy

Introduction

Prime Time ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our productivity platform, including our website, mobile application, PDF blueprints, and related services (collectively, the "Service").

Your privacy is important to us. It is Prime Time's policy to respect your privacy and comply with applicable laws and regulations regarding personal information we may collect about you.

Information We Collect

The information we collect falls into two categories: "voluntarily provided" information and "automatically collected" information.

Voluntarily Provided Information

This includes any information you knowingly and actively provide when using our Service:

• Account information (name, email address, password)
• Profile information (preferences, goals, habits)
• Content you create (tasks, journal entries, blueprint responses)
• Communication with our support team
• Subscription and billing information

Automatically Collected Information

This includes information automatically sent by your devices when using our Service:

• Device information (device type, operating system, unique identifiers)
• Usage data (features used, session duration, interaction patterns)
• Technical data (IP address, browser type, time zone)
• Document scanning data (OCR-processed text from scanned blueprints)

How We Use Your Information

We use your personal information for the following purposes:

• Provide and maintain our Service
• Process AI-powered task prioritization and recommendations
• Generate personalized productivity insights and analytics
• Process scanned documents through our OCR and AI systems
• Send you important updates about your account and subscription
• Provide customer support and respond to your inquiries
• Improve our Service through research and analysis
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party providers who assist us in operating our Service (AI processing, cloud storage, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

All third-party providers are bound by confidentiality agreements and data protection requirements.

Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for sensitive data transmission
• Secure cloud storage with access controls
• Regular security audits and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account data is retained while your account is active and for up to 90 days after account deletion for recovery purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities

To exercise these rights, contact us at hello@primetimeflow.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation, including the rights listed in the "Your Rights and Choices" section above. Our legal basis for processing your information includes:

• Consent for certain marketing activities
• Contract performance to provide our Service
• Legitimate interests in improving our Service

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing in-app notifications

Changes become effective on the date specified in the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: